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Smiling Makes You More Approachable

As it turns out, your smile affects those around you as well. When this symbol of friendliness stretches across your face, it can make you seem more approachable to others. In fact, a 2004 study conducted by Penn State University found that when employees shared smiles with their customers in the service industry, it positively affected the customers' experience in the store, leaving them happier and satisfied with their purchases.



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